After benchmarking the operations of its French subsidiary with the other subsidiaries of the group, the Board decided to downsize the French activity to 50% of its current capacity .

This procedure required going through the local legislation for a collective dismissal .

Given this situation, the company requested a crisis manager with in depth knowledge of the French market and the ability to communicate with the Dutch headquarters.

Given the international nature of the customers, it was of the utmost importance that social conflicts were avoided or at least kept to a minimum.