Stabilising Logistics Operations Following an ERP Implementation
SYNOPSIS
Industry:Automotive Manufacturing
Service: Interim Logistics Management
Countries Involved: Poland
Following the implementation of a new ERP system and warehouse, a Tier 1 automotive supplier experienced operational disruptions that impacted logistics performance and customer service. Inwenta, WIL Member from Poland, provided an Interim Manager to stabilise operations, optimise
warehouse processes, and restore delivery performance.
The Challenge
The newly implemented ERP system did not fully align with the site’s logistics processes, resulting in reduced order fulfilment efficiency,communication gaps, increased emergency shipments, and rising transport costs.
The organisation needed to quickly restore operational stability whileadapting its logistics processes to local business requirements.
The Solution
The Interim Manager rapidly stabilised daily logistics operations while redesigning warehouse processes for greater efficiency.
- Improved warehouse and customer service coordination.
- Standardised logistics processes and procedures.
- Introduced KPIs and performance monitoring.
- Restructured warehouse roles and workflows.